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Hello! More about me....

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I’m a Licensed Mental Health Counselor dedicated to support the emotional well-being and operational resilience of those who serve in high-risk, high-stress professions. My work is grounded in deep respect for the first responder and military communities—and shaped by both clinical expertise and lived experience.


I earned my Bachelor’s degree in Criminal Justice from the University of Wisconsin, Milwaukee (2003), and later completed a Master’s degree in Mental Health Counseling from the University of Phoenix (2014). Since 2012, I have provided counseling, training, and critical incident response for law enforcement officers, firefighters, paramedics, 9-1-1/dispatchers, and military personnel across a range of settings.

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In addition to my therapy work, I have served as a crisis negotiations team member for multiple law enforcement agencies in New Mexico, providing on-scene support during SWAT activations and high-risk incidents such as officer-involved shootings. My role included mental health consultation and de-escalation strategies in volatile situations where clear communication and psychological insight were essential.


I also  provide training and consultation to departments on topics such as mental health awareness, tactical communication, de-escalation techniques, and peer support team development—always tailored to the specific needs and culture of each agency.

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This work is deeply personal to me. As the spouse of a military veteran and with close family serving in law enforcement and fire service, I have a firsthand appreciation for the sacrifices, emotional challenges, and dedication these professions require. I bring this perspective into my practice, approaching every client and agency with cultural competence, genuine collaboration, and unwavering respect. 

 

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Contact Gretchen

900 S. 74th Plaza Suite 402

Omaha, NE 68114

gretchen@frontline-counseling.com 

Tel: 505-417-5461

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